In today’s healthcare environment, it’s more important than ever to have processes in place to monitor your patients, especially when they are discharged. Documentation, checklists, and other tracking methods can help you keep track of your patients and monitor their progress after they get home. This is especially important when caring for high-risk patients who might not take their medication correctly or have other issues that could lead to a relapse or another health crisis. Here are ways to keep track of patients 24/7:
Send Appointment Reminders and Confirmations by Text.
Health literacy is one of the most significant issues in modern healthcare. Patients with low health literacy often don’t understand their diagnosis, treatment plan, or what to expect from their doctor. This can lead to misdiagnosis or no diagnosis, increased costs, and a decreased quality of life for all parties involved. What is the best way to avoid these issues? Send appointment reminders by text. The appointment reminder also helps you track when you last saw a patient.
Provide 24/7 Access to Your Patients.
If your patients want to talk to you but can only do so during business hours, they may feel like they’re bothering you. As a result, they may avoid calling on purpose, leading to an interruptive and expensive visit the next time they need you. But if you provide your patients with 24/7 access to you and your team, they can get the help they need whenever and wherever they need it. And you can track their progress and make sure everything is going smoothly. Furthermore, patients who don’t have to jump through hoops to get in touch with you are less likely to get frustrated and stop coming to see you. And, if you’re using a virtual care platform, you can log in and take care of their concerns without disrupting your schedule.
Offer Digital Visit Reminders and Confirmations.
Not everyone feels comfortable texting or emailing their doctors. One study found that patients accessing electronic medical records are more likely to experience depression and anxiety. To help alleviate this problem, you can offer digital visit reminders and confirmations. This can be as simple as sending an automated email letting your patient know they should come in for a particular exam or test. It can also include sending a notification when a prescription is ready and has been filled. Taking the time to confirm appointments and prescriptions is essential. It shows your patients that you care and are paying attention. It also helps to fill communication gaps, such as forgetting to pick up their prescription.
Track Patient Activities Daily.
Another way to keep track of your patients is to track their daily activities. This allows you to see what your patients are doing, how much they exercise, what medications they’re taking, etc. This can be done through a virtual care platform, such as Patientory. With Patientory, you can see what your patients are doing every day. You can also see who’s taking their meds, following their care plan, and who isn’t, so you can reach out to them and offer assistance. By keeping track of your patient’s daily activities, you can make sure they’re on track to get better and stay healthy. Plus, you can ensure they stay compliant with their treatment plan and progress toward better health.
Remote Patient Monitoring Assistance.
If your patients need additional assistance, you can provide remote patient monitoring services to help them stay in touch with their healthcare team. This is also an excellent way for your patients to feel more in control of their care. You can assist in a variety of ways, such as:
- Video conferencing- You can set up video conferencing between your patients and their healthcare team. This is a great way to provide assistance and stay in touch with your patient’s care.
- Remote assistance- You can use apps to monitor your patients and help them maintain their health. This is a great way to stay in touch with them and provide assistance.
- Remote monitoring systems- These allow you to monitor and track your patients remotely. You can also receive alerts when something out of the ordinary happens.
Conclusion
Keeping tabs on your patients when they’re not in your office is crucial for a successful practice. Patients who feel disconnected from their doctor are more likely to stop coming or switch practices. To keep your patients engaged, you must offer them 24/7 access to you, send appointment reminders and confirmations by text, and provide digital visit reminders and confirmations. You can also track patient activities daily through remote patient monitoring assistance. These efforts will help you keep track of your patients 24/7, so they’ll stay with you forever.
